Legal Information

Legal Policies

Terms of service, refund policy and privacy information for CGPIXELS and the CG Champ of the Year contest.

Last updated: July 2026
Section 01

About CGPIXELS

CGPIXELS is a professional photography studio based in Nigeria, providing photography and videography services to individuals, families, and businesses. These General Terms of Service govern your use of our studio services and website. By booking or engaging our services, you agree to these terms.

Section 02

Services Offered

CGPIXELS offers a range of professional photography and media services including but not limited to:

  • Baby and newborn photography sessions
  • Family portrait photography
  • Maternity photography
  • Birthday and event photography
  • Commercial and product photography
  • School and graduation photography
  • Digital image delivery and printed photo products
  • The CG Champ of the Year annual photography contest
Section 03

Bookings & Appointments

  • All studio sessions must be booked in advance via WhatsApp, phone, or our contact page.
  • A booking is only confirmed upon receipt of a deposit or full payment as agreed.
  • Session times are allocated exclusively to you — late arrivals may result in a shortened session.
  • CGPIXELS reserves the right to reschedule sessions due to unforeseen circumstances, with advance notice provided to the client.
  • Clients are responsible for preparing subjects (babies, children, etc.) appropriately for their scheduled session.
Section 04

Payment Terms

  • Prices for all services are as quoted at the time of booking and are subject to change without notice for future bookings.
  • Payments for studio photography sessions are made directly to CGPIXELS via bank transfer or cash.
  • Online payments (where applicable) are processed securely through Flutterwave.
  • Full payment must be received before delivery of any digital files or printed products.
  • Session fees are separate from the cost of additional prints, products, or digital packages.
Note on Online Payments

Our online payment integration via Flutterwave is currently used exclusively for the CG Champ of the Year contest vote credits. Studio session bookings are handled via direct bank transfer or in-person payment.

Section 05

Cancellations & Rescheduling

  • Cancellations made more than 48 hours before a session may be eligible for a full deposit refund or reschedule at our discretion.
  • Cancellations within 48 hours of a session will forfeit the deposit.
  • No-shows (failure to arrive without prior notice) will forfeit all payments made.
  • Rescheduling requests must be made at least 24 hours in advance and are subject to availability.
  • CGPIXELS may cancel or reschedule a session due to equipment failure, illness, or other unforeseen circumstances. In such cases, a full refund or complimentary reschedule will be offered.
Section 06

Image Delivery & Products

  • Digital images are typically delivered within 7–14 business days after the session, unless otherwise agreed.
  • Images are delivered via a secure online gallery link or WhatsApp, as agreed with the client.
  • The number of edited images delivered depends on the package purchased.
  • Printed products (frames, albums, etc.) have additional production times as communicated at the time of order.
  • CGPIXELS retains the right to use session images for portfolio, marketing, and promotional purposes unless the client explicitly requests otherwise in writing before the session.
Section 07

Copyright & Image Usage

  • All photographs taken by CGPIXELS are the intellectual property of CGPIXELS.
  • Clients are granted a personal, non-commercial licence to use delivered images for personal purposes (printing, sharing, social media).
  • Commercial use of images (advertising, publications, resale) requires a separate written agreement and licensing fee.
  • Clients may not alter, filter, or edit delivered images in a way that misrepresents CGPIXELS's work without prior consent.
  • Credit to CGPIXELS is appreciated when sharing images on social media.
Section 08

Studio Conduct

  • Clients and their guests are expected to treat CGPIXELS staff and equipment with respect.
  • CGPIXELS reserves the right to end a session and retain all fees if a client is abusive, threatening, or causes damage to studio property.
  • Parents/guardians are responsible for the safety and behaviour of children during sessions.
  • Food, drinks, and sharp objects should be kept away from studio equipment unless required for the shoot.
Section 09

Limitation of Liability

CGPIXELS will always endeavour to deliver the highest quality service. However, in the rare event of technical failure, equipment malfunction, or other circumstances beyond our control that result in loss of images, our liability is limited to a refund or complimentary resession. CGPIXELS is not liable for any indirect, consequential, or emotional damages arising from service delivery issues.

Section 10

Changes to Terms

CGPIXELS reserves the right to update these terms at any time. The most current version will always be available on this page. Continued use of our services after any changes constitutes acceptance of the updated terms. For questions, contact us via WhatsApp or our contact page.

Last updated: July 2026
Section 01

Acceptance of Terms

By accessing or using the CG Champ of the Year contest platform operated by CGPIXELS, you agree to be bound by these Contest Terms and Conditions. If you do not agree, please do not use our platform.

Section 02

Contest Eligibility

  • Nominees must have had a photoshoot conducted by CGPIXELS.
  • Each child may be nominated only once per contest year.
  • Participants must provide accurate and truthful information.
  • CGPIXELS reserves the right to disqualify any entry that violates these terms.
Section 03

Vote Credits & Payments

No Refunds Policy

All vote credit purchases are completely final and non-refundable. Credits hold no monetary value outside of this contest platform.

  • Vote credits can only be used to vote within CG Champ of the Year.
  • Credits expire at the end of the contest and cannot be carried over.
  • Minimum purchase is 500 credits for ₦500 (₦1 per credit).
  • All payments are processed securely through Flutterwave via instant bank transfer.
  • Credits are added automatically on payment confirmation. If not received within 30 minutes, contact us via WhatsApp.
Section 04

Voting Rules

  • 1 credit = 1 vote. No limit on credits purchased.
  • Votes cast are final and cannot be reversed.
  • Any attempt to manipulate votes through technical means results in immediate disqualification.
  • CGPIXELS reserves the right to audit and remove fraudulent votes.
Section 05

Contest Phases

1
Nominations
Submit your child's details and photo for admin review.
2
Free Voting
All registered users receive free credits to vote.
3
Grand Finals
Top 5 advance. Additional credits can be purchased.
4
Winner Announced
Highest votes at deadline wins. Premium shoot package awarded.
Section 06

Photo & Content Rights

  • By submitting a photo you confirm you have the right to use it and grant CGPIXELS permission to display it on the platform and social media.
  • All submitted photos must have been taken by CGPIXELS.
  • CGPIXELS will not sell or misuse submitted photos.
Last updated: July 2026
Contest Credits — All Sales Final

All vote credit purchases are completely final and non-refundable.

Section 01

Studio Session Refunds

  • Cancellations made more than 48 hours before a session — full deposit refund at our discretion, or free reschedule.
  • Cancellations within 48 hours — deposit is forfeited.
  • No-shows — all payments forfeited.
  • If CGPIXELS cancels a session, a full refund or complimentary reschedule is offered.
  • Dissatisfaction with delivered images: we will offer a complimentary reshoot if the concern is valid and reported within 7 days of delivery.
Section 02

Contest Credits — No Refunds

Vote credits are a digital contest currency with no monetary value outside this platform. Once purchased they can be immediately used to vote. Due to the nature of digital goods, refunds cannot be processed.

  • Credits expire at the end of the contest with no compensation for unused credits.
  • Credits cannot be transferred between accounts.
Section 03

Payment Failures

If credits were not added within 30 minutes of a confirmed transfer, contact us via WhatsApp with your transaction reference. We will investigate and credit your account if payment is confirmed.

The Only Exception

If you were charged but credits were never added due to a verified technical error on our end, we will add the credits or issue a refund after investigation.

Section 04

Chargebacks

Important

Initiating a chargeback for a valid credit purchase will result in immediate account suspension and disqualification from the contest.

Last updated: July 2026
Section 01

Who We Are

CGPIXELS is a professional photography studio in Nigeria. We operate photography services and the CG Champ of the Year annual contest. This privacy policy covers both our studio operations and our online contest platform.

Section 02

Information We Collect

DataWhy We Collect It
Name & contact detailsStudio bookings and communication
Email addressContest account login and updates
WhatsApp/PhoneBooking confirmations and support
Child's name & ageNomination entry and session records
Photos taken during sessionsService delivery and portfolio (with consent)
Contest nomination photosDisplay on voting platform
Payment referenceCredit purchase verification
Section 03

Who We Share Data With

  • Flutterwave — payment processor for contest vote credits.
  • Firebase (Google) — contest data storage.
  • Cloudinary — contest photo storage.
  • We never sell personal data to third parties.
Section 04

Your Rights

  • Request access to, correction, or deletion of your personal data
  • Request removal of your child's photo from the contest platform
  • Withdraw consent for promotional use of session images
  • Opt out of marketing communications at any time
Contact Us

For any data requests contact us via WhatsApp. We process requests within 7 business days.

Section 05

Security & Cookies

We use Firebase Authentication, HTTPS encryption, and Flutterwave's secure payment processing. We use essential session cookies only — no tracking or advertising cookies. Studio client data is stored securely and not accessible to third parties.